With the improvement of economic level and the gradual enrichment of people's material life, the logistics traffic between international is becoming more and more frequent. More and more people start to use international logistics transportation, so what are the eight major problems of international logistics transportation?

First, what if the number of goods received by the customer and the number of pieces shipped is not correct?

After receiving the packing notice, the warehouse will pack some small packages of the guest's goods together in order to prevent the possibility of losing small goods during transportation. Therefore, the actual number of packages may be different from the actual number received. When the customer receives the goods, he/she should carefully check the delivery quantity on the delivery note and check the signature. If you have any objection to the quantity of the receipt, you can disassemble the package to check or contact our customer service to confirm the relevant information.

Second, the goods are fragile goods such as glass, marble, ceramics, etc. What if they are damaged in transportation?

In the international logistics transportation, the company does not carry fragile goods. If you have to carry them, please provide fragile guarantee. The company refuses to pay any kind of compensation for damage in case of any scratching of fragile items. In the past, our company has also transported various fragile items. As long as they are properly and firmly packed, they are not easily damaged during transportation.

III. What are sensitive cargoes?

Sensitive cargoes are international brand goods, liquids, food, batteries, cosmetics, cell phones, computers, etc. In some countries, all goods that touch the ears, eyes, nose and mouth must have an import license to be imported.

IV. How to inquire about the transportation status of the goods?

After the goods are carried by our company, you can consult the sales staff and customer service staff to inquire, or you can enter the single number through our cargo tracking website.

V. How to find out the missing goods after receiving the goods?

Please check the number of pieces carefully when the delivery personnel in the destination country deliver the goods. If the number of pieces is not correct, please indicate the actual number of pieces received on the delivery note, then unpack and check the detailed goods, and then check with the customer service personnel according to the logistics bill number. If the goods are lost, our company will handle and compensate accordingly.

Sixth, how to do if the goods are checked by customs?

When the goods are exported or imported from the destination country, random inspection will be carried out. At this time, customers do not need to worry. Our business and customer service will inform you to tell the truth. As long as the customer's goods are not concealed and misrepresented, we will communicate with the customs in time and there will be no problem. After the inspection container is released, we will inform the customer immediately and tell the new ship date and expected arrival time.

Seven, the goods can only be delivered to the logistics station how to arrange into our warehouse?

The cargoes are in other provinces or other cities with certain distance. The shipper usually sends the goods to the logistics station which is nearer to our company, but not to our warehouse. Our company can arrange the truck to pick up the goods, and the pick-up fee is actually reimbursed according to the actual distance.

VIII. How to calculate the sea freight volume?

In ocean freight, most of the prices are calculated based on volume and weight. How to calculate the volume? Bulk sea freight usually starts from 1 cubic meter. If the cargo is only 0.5 cubic meters, it is also calculated as 1 cubic meter. If its volume is 1.2 cubic meters, it should be calculated as 1.2 cubic meters.